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Prescriptions

Ordering repeat prescriptions

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Information:

You can usually collect your prescription 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • fill out a nominate a pharmacy form
  • at any pharmacy that accepts repeat prescriptions

Related information

Find a pharmacy

Medicines A to Z

Prescription charges

Page published: 5 May 2023
Last updated: 19 March 2025